Submit a record

Open the applicable record.

Verify that the record status shows Ready. Digitoll allows you to send a record only when its status is Ready.

Select the record, and then select Submit.
​Note: The user can select and submit multiple records at a time.

The status changes to Sent.

Select the Messages tab, and go to Sent Details.

Select Sent Details to view the data that Digitoll application sent to Norwegian Customs.

Refresh the record to check for a response.

If the status changes to Processed, Norwegian Customs accepted the record and Digitoll generates an MRN. No further action is required.

If the status changes to Error, select Received Details next to the failed message on the Messages tab.

Review the validation error list.

Correct the fields listed in the error list.

The status changes back to Ready.
​Note: If the user modifies the record, the status changes back to Ready.

Select Submit to resubmit the record.